Raine & Horne has launched rh OpenHome, the world’s first automated service, which will allow buyers to privately register personal details at an open home. 

The new service has been rolled out in NSW as a first trial, rh Open is linked to Raine & Horne’s unique real estate client database system, rhcompass, and can be operated via a laptop with wireless access or a mobile phone, and will help agents capture valuable buyer information, which will help them deliver property information to buyers on the spot. 

Angus Raine, CEO, Raine & Horne, explains, “A Raine & Horne agent or a buyer can enter information such as names, mobile phone numbers and email addresses into rh OpenHome. “It’s extremely clever as the rhcompass database then immediately matches the buyer’s property requirements with similar properties listed with Raine & Horne in the same location. Within seconds, an email or text message can be sent to the buyer’s computer or mobile phone with details about houses or apartments in their price range. 

“The new service will also notify buyers when a new property hits the market.” rh OpenHome will also update buyers if the price of property is adjusted in any way,” said Mr Raine. “It takes the frustration out of property searching.”

 If buyers are in the hunt for a mortgage, rh OpenHome can also link them with Raine & Horne Financial Services. “They simply click this option on rh OpenHome or give permission to have that option ticked and they’ll be contacted by Raine & Horne Financial Services within 24 hours.” 

Vendors are also set to win with rh OpenHome. “The most common and immediate question asked by sellers is, ‘how many buyers came through today?’” said Mr Raine. “With rh OpenHome, property sellers can be alerted almost immediately about open house interest. Generally this information takes hours to deliver as it’s entered manually into a database before it can be emailed.” 

Ray Fadel from Raine & Horne San Souci, who was involved in testing rh OpenHome, says the new system saves him and prospective buyers significant time. “It’s cutting edge as I can use an iphone to collect buyer details and send information.” 

Sydney based investor Peter Kambos, who spends many weekends searching for properties, says rh OpenHome is a great initiative. Mr Kambos who visited a number of Raine & Horne open houses recently, said, “As soon as I got home I had some properties waiting for me on my computer, which was great. They were in my price range and rh OpenHome will save me time.” 

Mr Kambos who owns Sydney-based project management firm Alliance Project Services (www.allianceprojectservices.com.au), says looking for the right properties “is a pain and having a service like this is quite helpful.” Mr Kambos agreed rh OpenHome’s privacy benefits were attractive.  

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